Simon's Hardware & Bath Return Policy

All claims for shortages or damages must be made within 72 hours of receipt.  All  requests for exchange, return, credit, or refund must be made within 14 days of product's delivery or receipt.

A Special Order, for items which we do not regularly stock, is a FINAL SALE and may not be returned for credit, exchange, or refund unless authorized by the vendor.  If so, a minimum of 25% restocking fee will be imposed.  Special Order items are explicitly denoted on sales orders.  All merchandise being exchanged or returned must be in its' original packaging and in a salable condition.